Best Advance in Business Automation

As the Product Manager, I led the development and successful implementation of the BRISmart Ecosystem, a transformative platform that automated and streamlined business processes for learning and back office automation for learning accommodation (lecture, lodgement, catering payment). This project earned the Gold Award for Best Advance in Business Automation from the Brandon Hall Group, recognizing its innovative approach and significant impact on operational efficiency and user experience.

1. Defined the strategic roadmap for BRISmart, ensuring alignment with business goals and stakeholder expectations.

2. Spearheaded the automation of critical learning and development workflows, including lecturer payments, training scheduling, and attendance tracking.

3. Integrated advanced features like a content management system (CMS) and real-time reporting tools, transforming the delivery and tracking of training programs.

4. Collaborated with engineers, QA testers, and UX designers to build a scalable and user-friendly platform.

5. Engaged with stakeholders to capture requirements and validate key functionalities.

6. Showcased the platform’s impact in streamlining operations and driving organizational excellence, resulting in this prestigious award.