Experiences
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My Career Journey at a Glance
Since university, I’ve been driven by a passion for building impactful products—solutions that genuinely improve people's lives. This passion continues to guide me as I delve into roles that bridge strategy, collaboration, and delivery. I’m deeply committed to product management, business analysis, and Agile methodologies, striving to empower teams and drive meaningful outcomes. Explore my journey in the timeline below, showcasing how I’ve pursued this vision as a Product Manager, Business Analyst, Agile Coach, and Scrum Master.
2025 - Now
Bank Neo Commerce
Product Manager
Aug 2025 - Now
Product Management: Led end-to-end development of Neobank lending features, covering KYC, user journey design, risk management, regulatory compliance, and core banking integration to deliver scalable financial solutions.
Regulatory Collaboration: Partnered closely with regulators including BI and OJK to ensure full compliance, accurate reporting, and alignment with evolving financial regulations.
Channeling & Financial Optimization: Managed channeling operations by analyzing fund flows and transaction patterns to improve profitability, operational efficiency, and risk exposure.
Data-Driven Product Improvement: Conducted product performance analysis and UI/UX research to enhance user experience, streamline journeys, and drive better engagement and conversion.
2022 - 2025
Bank Rakyat Indonesia
Product Manager
Mar 2022 - Aug 2025
Product Ownership: Took full ownership of the reengineering stream, conceptualizing, planning, and managing end-to-end user experiences, including the development of HR apps and BRIQ design system for faster, more consistent User Interface (UI).
Customer-Centric Approach: Advocated for user-first solutions by conducting detailed reviews of existing processes, identifying bottlenecks, and pitching efficient solutions tailored to user pain points. Delivered user training, manuals, and promotional materials to ensure seamless adoption of new features.
Data-Driven Decisions: Leveraged data analytics, feedback, and user insights to guide product development, measure success metrics, and achieve tangible outcomes.
Strategic Roadmaps: Defined clear product requirements based on user feedback and business needs, ensuring alignment with organizational goals and market demands.
Market Intelligence: Monitored industry trends, competitor offerings, and regulatory updates to comply regulations, identify opportunities, and maintain competitive advantage.
Cross-Functional Collaboration: Managed collaboration with external party such as Pegadaian, PNM, OJK and internal multidisciplinary team such as tech, sales, legal, risk, compliance. Led sprint ceremonies to foster collaboration and track the progress of key initiatives.
2021 - 2022
Amartha Mikro Fintek
Product Manager
Aug 2021 - Mar 2022
Product Management: Led the development and management of three key apps—AmarthaFin, Admin Panel, and BP SuperApps—ensuring alignment with business goals and user needs.
Cross-Functional Collaboration: Worked closely with multiple stakeholders, including banks and OJK (Financial Services Authority of Indonesia), to ensure compliance and build trusted, user-centric financial products.
Training & Socialization: Conducted regular training sessions and socialization efforts for internal and external users to ensure smooth product adoption and understanding of new features.
Agile Development: Participated in sprint ceremonies, managing backlogs and aligning product goals with cross-functional teams to ensure timely delivery of features and enhancements.
User-Centric Focus: Gathered feedback from users, analyzed data, and prioritized features based on user pain points and regulatory requirements.
2019 - 2021
Bank Indonesia
IT Business Analyst
Sep 2019 - Aug 2021
Stakeholder Engagement: Captured business needs from diverse stakeholders and translated them into IT business requirements, while ensuring alignment with organizational goals.
Cross-Team Coordination: Worked with IT, sales, legal, and other teams to develop apps, based on the business requirement.
Quality Assurance: Conducted rigorous testing to ensure applications met business requirements before showcasing them to stakeholders.
Training & Socialization: Planned and delivered training sessions for stakeholders across Bank Indonesia, including regional offices and external parties such as PERURI and conventional banks.
Strategic Collaboration: Drafted proposals and presented initiatives to high-level management at external organizations, fostering partnerships and ensuring alignment with national priorities.
Nationwide Impact: Managed and Plan Business Contingency Plan (BCP) for large-scale initiatives that influenced national operations, such as Core Banking System, BISILK (transfer apps between BI and conventional banks), and e-Licensing.
2016 - 2018
Commonwealth Bank
Project Analyst
Jun 2016 - September 2018
Project Management: Ensured projects progressed according to set timelines and that milestones were met for each phase.
Document Management: Oversaw the documentation and indexing of collateral for Consumers and SMEs, ensuring secure storage in appropriate vaults for seamless access.
Third-Party Coordination: Managed relationships with external warehouse providers for offsite document storage.
Cross-Functional Collaboration: Partnered with legal teams to handle the handover of collateral documents to Consumers and SMEs upon loan settlement.
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