Product Ownership: Took full ownership of the reengineering stream, conceptualizing, planning, and managing end-to-end user experiences, including the development of HR apps and BRIQ design system for faster, more consistent User Interface (UI).

Customer-Centric Approach: Advocated for user-first solutions by conducting detailed reviews of existing processes, identifying bottlenecks, and pitching efficient solutions tailored to user pain points. Delivered user training, manuals, and promotional materials to ensure seamless adoption of new features.

Data-Driven Decisions: Leveraged data analytics, feedback, and user insights to guide product development, measure success metrics, and achieve tangible outcomes.

Strategic Roadmaps: Defined clear product requirements based on user feedback and business needs, ensuring alignment with organizational goals and market demands.

Market Intelligence: Monitored industry trends, competitor offerings, and regulatory updates to comply regulations, identify opportunities, and maintain competitive advantage.

Cross-Functional Collaboration: Managed collaboration with external party such as Pegadaian, PNM, OJK and internal multidisciplinary team such as tech, sales, legal, risk, compliance. Led sprint ceremonies to foster collaboration and track the progress of key initiatives.

Product Development: Assisted in the conceptualization, planning, and execution of Learning Platform apps - BRISmart, BRISmart Admin, and BRISmart Mobile, focusing on user needs and business goals.

Cross-functional Collaboration: Worked closely with engineering, QA, and UX teams to deliver product features on time and aligned with user requirements.

User Advocacy: Gathered user feedback and analyzed data to prioritize product features and identify opportunities for improvement.

Agile Methodology: Participated in sprint ceremonies and helped manage product backlogs, ensuring timely delivery of features that met quality standards.

Documentation and Training: Contributed to the creation of user manuals and training materials, ensuring a smooth onboarding process for new product features.

Stakeholder Engagement: Captured business needs from diverse stakeholders and translated them into IT business requirements, while ensuring alignment with organizational goals.

Cross-Team Coordination: Worked with IT, sales, legal, and other teams to develop apps, based on the business requirement.

Quality Assurance: Conducted rigorous testing to ensure applications met business requirements before showcasing them to stakeholders.

Training & Socialization: Planned and delivered training sessions for stakeholders across Bank Indonesia, including regional offices and external parties such as PERURI and conventional banks.

Strategic Collaboration: Drafted proposals and presented initiatives to high-level management at external organizations, fostering partnerships and ensuring alignment with national priorities.

Nationwide Impact: Managed and Plan Business Contingency Plan (BCP) for large-scale initiatives that influenced national operations, such as Core Banking System, BISILK (transfer apps between BI and conventional banks), and e-Licensing.

Support Product Development: Assisted Senior Product Managers in managing over 15 web and mobile applications related to money processing, including inventory management, raw material tracking, and integration projects with PERURI and conventional banks.

Requirement Gathering: Collaborated with stakeholders to document and refine business needs, supporting the creation of detailed product requirements.

Testing & Feedback: Participated in quality assurance activities, conducting initial testing to ensure products met business requirements and gathering stakeholder feedback for improvements.

Coordination & Communication: Supported cross-functional collaboration between IT teams, sales, legal, and external parties to ensure smooth product delivery.

Training Assistance: Helped plan and execute training sessions and socialization programs for internal users and external partners.

Operational Support: Contributed to maintaining product roadmaps, tracking project progress, and preparing reports for management.